Jarrahi, Mohammad Hossein. “Artificial Intelligence and the Future of Work: Human-AI Symbiosis in Organizational Decision Making”. Business Horizons, 586th ed., vol. 61, Elsevier, 2018, doi:10.1016/j.bushor.2018.03.007.
Keywords
Abstract
Artificial intelligence (AI) has penetrated many organizational processes, resulting in a growing fear that smart machines will soon replace many humans in decision making. To provide a more proactive and pragmatic perspective, this article highlights the complementarity of humans and AI and examines how each can bring their own strength in organizational decision-making process typically characterized by uncertainty, complexity, and equivocality.
Year of Publication
2018
Journal
Business Horizons
Volume
61
Start Page
577
DOI
10.1016/j.bushor.2018.03.007