WIllis, Matt, and Eric T. Meyer. “Work That Enables Care: Understanding Tasks, Automation, and the National Health Service”. IConference, Springer, 2018, doi:10.1007/978-3-319-78105-1_60.
Abstract

Automation of jobs is discussed as a threat to many job occupations, but in the UK healthcare sector many view technology and automation as a way to save a threatened system. However, existing quantitative models that rely on occupation-level measures of the likelihood of automation suggest that few healthcare occupations are susceptible to automation. In order to improve these quantitative models, we focus on the potential impacts of task-level automation on health work, using qualitative ethnographic research to understand the mundane information work in general practices.

Year of Publication
2018
Conference Name
iConference
Publisher
Springer
DOI
10.1007/978-3-319-78105-1_60