Dogru, Ali K, and Burcu B Keskin. “AI in Operations Management: Applications, Challenges and Opportunities”. Journal of Data, Information and Management, vol. 2, 2, Journal of Data, Information and Management, 2020, pp. 67–74, doi:10.1007/s42488-020-00023-1.
Abstract

We have witnessed unparalleled progress in artificial intelligence (AI) and machine learning (ML) applications in the last two decades. The AI technologies have accelerated advancements in robotics and automation, which have significant implications on almost every aspect of businesses, and especially supply chain operations. Supply chains have widely adopted smart technologies that enable real-time automated data collection, analysis, and prediction. In this study, we review recent applications of AI in operations management (OM) and supply chain management (SCM).

Year of Publication
2020
Journal
Journal of Data, Information and Management
Volume
2
Number of Pages
67–74
ISSN Number
2524-6356
DOI
10.1007/s42488-020-00023-1