Papers
. (1988).
Original paper: Computational agents to support cooperative work.pdf (979.4 KB)

Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
. (1987). 
Cognitive science and organizational design: Assessing the impact of information technology on organizations. Data Base, 18(3).
. (1987). 
Assessing the impact of information technology on enterprise level performance. In Proceedings of the Sixth International Conference on Information Systems (ICIS) (pp. 299–310). Indianapolis, IN.
. (1986). 
Cognitive science and organizational design ( ). In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86) (pp. 43-61). https://doi.org/10.1145/637069.637076
. (1986). 