Papers

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Niederman, F., Crowston, K., Koch, H., Krcmar, H., Powell, P., & Swanson, B. E.. (2015). Assessing IS research impact. Communications Of The Association For Information Systems, 36. https://doi.org/10.17705/1CAIS.03607
Newman, G., Wiggins, A., Crall, A., Graham, E., Newman, S., & Crowston, K.. (2012). The future of citizen science: emerging technologies and shifting paradigms. Frontiers In Ecology And The Environment, 10(6), 298–304. https://doi.org/10.1890/110294
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PDF icon v6i1-myers-crowston.pdf (833.45 KB)
Mugar, G., Østerlund, C., Hassman, K. D. V., Crowston, K., & Jackson, C. B.. (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721
PDF icon paper_revised copy to post.pdf (3.15 MB)
Mugar, G., Østerlund, C., Jackson, C., & Crowston, K.. (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555
PDF icon C&T_2015_FINAL.pdf (432.26 KB)
Misiolek, N., Crowston, K., & Seymour, J.. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
PDF icon ACADEMY PAPER FINAL.pdf (452.2 KB)
Crowston, K., & Squire, M.. (2017). Lessons Learned from a Decade of FLOSS Data Collection. In S. Adam Matei, Jullien, N., & Goggins, S. P. (Eds.), Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
PDF icon 15Massad.pdf (191.78 KB)
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
PDF icon acmcs94 (571.23 KB)
Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
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Löbbecke, C., Crowston, K., & Friederici, N.. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
PDF icon 14943.pdf (219.46 KB)
PDF icon CSCW2008Poster11x17Draft.pdf (198.92 KB)
PDF icon hsd2006poster (69.42 MB)
Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
PDF icon Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)
Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
PDF icon LanguageAndPowerInSelf-organizing.pdf (863.7 KB)
PDF icon HSD 2007 poster - Small PDF (5.93 MB)PDF icon SD 2007 poster - Full Adobe PDF (41.76 MB)
PDF icon JCOM_1701_2018_A02.pdf (306.9 KB)
Lee, T. Kyoung, Crowston, K., Østerlund, C., & Miller, G.. (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335
PDF icon cpa143-leeA.pdf (127.53 KB)
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Kwaśnik, B. H., & Crowston, K.. (2005). Introduction to the special issue: Genres of digital documents. Information, Technology & People, 18(2), 76–88. https://doi.org/10.1108/09593840510601487
PDF icon itp2005genreintro.pdf (228.87 KB)
Kwaśnik, B. H., Crowston, K., Nilan, M., & Roussinov, D.. (2001). Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
PDF icon ISKO06abstract.pdf (90.82 KB)

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