Papers
. (2024). Framing and feelings on social media: The futures of work and intelligent machines. Information, Technology & People. https://doi.org/10.1108/ITP-01-2023-0049
frames to share.pdf (391.17 KB). (2015). Assessing IS research impact. Communications Of The Association For Information Systems, 36. https://doi.org/10.17705/1CAIS.03607
. (2012). The future of citizen science: emerging technologies and shifting paradigms. Frontiers In Ecology And The Environment, 10(6), 298–304. https://doi.org/10.1890/110294
. (2004). Will real estate agents survive? The transformation of the real estate industry by information technology. University Of Auckland Business Review, 6, 1-13.
v6i1-myers-crowston.pdf (833.45 KB). (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721
paper_revised copy to post.pdf (3.15 MB). (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555
C&T_2015_FINAL.pdf (432.26 KB). (2024). ReelFramer: Human-AI Co-Creation for News-to-Video Translation. In CHI '24: CHI Conference on Human Factors in Computing SystemsProceedings of the CHI Conference on Human Factors in Computing Systems (1 - 20). https://doi.org/10.1145/3613904.3642868
. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
ACADEMY PAPER FINAL.pdf (452.2 KB). (2017). Lessons Learned from a Decade of FLOSS Data Collection. In , Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5
. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
ijec2006 (275.09 KB). (2003). Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. In Proceedings of the 16th Bled eCommerce Conference.
15Massad.pdf (191.78 KB). (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
ms99 (3.09 MB). (1990). What is coordination theory and how can it help design cooperative work systems? (). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
10.1.1.92.4445.pdf (1.11 MB). (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
acmcs94 (571.23 KB). (1989). How do experienced Information Lens users use rules? (). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
sigchi89 (510.93 KB). (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
14943.pdf (219.46 KB). (2025). The task matters: The effect of perceived similarity to AI on intention to use in different task types. In Hawai'i International Conference on System Science. https://doi.org/10.24251/HICSS.2025.042
AI_similarity.pdf (774.81 KB). (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
LanguageAndPowerInSelf-organizing.pdf (863.7 KB) HSD 2007 poster - Small PDF (5.93 MB) SD 2007 poster - Full Adobe PDF (41.76 MB) hsd2006poster (69.42 MB). (2008). Asynchronous Decision-Making in Distributed Teams (Poster). In Conference on Computer-Supported Cooperative Work.
CSCW2008Poster11x17Draft.pdf (198.92 KB). (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB). (2018). Appealing to different motivations in a message to recruit citizen scientists: results of a field experiment. Journal Of Science Communication, 17. https://doi.org/10.22323/2.17010202
JCOM_1701_2018_A02.pdf (306.9 KB). (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335
cpa143-leeA.pdf (127.53 KB)