Papers
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Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
. (2011). 14943.pdf (219.46 KB)Knowledge Portals: Components, Functionalities, and Deployment Challenges. In International Conference on Information Systems.
. (2012). KP to distribute.pdf (377.44 KB)