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Papers

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Crowston, K., Malone, T. W., & Lin, F.. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
PDF icon Original paper.pdf (2.35 MB)
Crowston, K., Malone, T. W., & Lin, F.. (1986). Cognitive science and organizational design (H. Krasner & Greif, I., Trans.). In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86) (pp. 43-61). https://doi.org/10.1145/637069.637076
PDF icon p43-crowston.pdf (1.21 MB)