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A

Li, Q., Heckman, R., Allen, E. E., Crowston, K., Eseryel, Y., Howison, J., & Wiggins, A.. (2008). Asynchronous Decision-Making in Distributed Teams (Poster). In Conference on Computer-Supported Cooperative Work.

CSCW2008Poster11x17Draft.pdf (198.92 KB)

C

Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403

ijec2006 (275.09 KB)

D

Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.

Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)

Annabi, H., Crowston, K., & Heckman, R.. (2008). Depicting What Really Matters: Using Episodes to Study Latent Phenomenon. In Proceedings of the International Conference on Information Systems (ICIS).

Depicting What Really Matters Using Episodes to Study Latent Phe.pdf (183.12 KB)

E

Heckman, R., Crowston, K., Eseryel, Y., Howison, J., Allen, E. E., & Li, Q.. (2007). Emergent decision-making practices in Free/Libre Open Source Software FLOSS development teams. In Proceedings of the IFIP 3rd International Conference on Open Source Software.

20070320 OSS Conference_v15_final submitted.pdf (178.87 KB)

Heckman, R., Crowston, K., Li, Q., Allen, E. E., Eseryel, Y., Howison, J., & Wei, K.. (2006). Emergent decision-making practices in technology-supported self-organizing distributed teams. In Proceedings of the International Conference on Information Systems (ICIS).

Emergent Decision Making Practices In Technology Supported Self O.pdf (360.42 KB)

Heckman, R., Crowston, K., Misiolek, N., & Eseryel, Y.. (2007). Emergent leadership in self-organizing virtual teams (Poster). In Proceedings of the International Conference on Information Systems (ICIS).

20081204 ICIS Poster_v.5.1.pdf (2.31 MB)

F

Annabi, H., Crowston, K., & Heckman, R.. (2006). From Individual Contribution to Group learning: the Early Years of Apache Web Server. In Proceedings of the IFIP 2nd International Conference on Open Source Software (pp. 77–90). Lake Como, Italy, 8–9 June.

From Individual Contribution To Group.pdf (341.85 KB)

Eseryel, Y., Crowston, K., & Heckman, R.. (2021). Functional and Visionary Leadership in Self-Managing Virtual Teams. Group & Organization Management, 46(2), 424–460. https://doi.org/10.1177/1059601120955034

1059601120955034.pdf (947.47 KB)

G

Scialdone, M. J., Heckman, R., & Crowston, K.. (2009). Group Maintenance Behaviours of Core and Peripheral Members of Free/Libre Open Source Software Teams (C. Boldyreff, Crowston, K., Lundell, B., & Wasserman, T., Eds.). In Proceedings of The Fifth International Conference on Open Source Systems (OSS).

34finalmjs.pdf (184.06 KB)

Scialdone, M. J., Li, N., Howison, J., Heckman, R., & Crowston, K.. (2008). Group Maintenance in Technology-Supported Distributed Teams. In Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting.

GroupMaintenance.pdf (153.04 KB)

Wei, K., Crowston, K., Li, N., & Heckman, R.. (2014). Group maintenance in technology-supported distributed teams. Information & Management, 51(3), 297-309. https://doi.org/10.1016/j.im.2014.02.001

Group_maintenance paper_part I_20140122_final.pdf (1.06 MB)

H

Saltz, J., Heckman, R., Crowston, K., You, S., & Hegde, Y.. (2019). Helping data science students develop task modularity. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.134

modularity-HICSS-final-afterReview.pdf (242.49 KB)

I

Li, Q., Wei, K., Heckman, R., Eseryel, Y., Liddy, E. D., Howison, J., et al.. (2006). Investigating the Dynamics of FLOSS Development Teams (Poster).

hsd2006poster (69.42 MB)

Li, N., Li, Q., Wei, K., Heckman, R., Eseryel, Y., Liddy, E. D., et al.. (2007). Investigating the Dynamics of FLOSS Development Teams (Poster).

HSD 2007 poster - Small PDF (5.93 MB)

SD 2007 poster - Full Adobe PDF (41.76 MB)

L

Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.

LanguageAndPowerInSelf-organizing.pdf (863.7 KB)

Crowston, K., Heckman, R., & Misiolek, N.. (2010). Leadership in self-managing virtual teams. Syracuse University School of Information Studies.

REVISED to distribute.pdf (316.04 KB)

M

Crowston, K., Liu, X., Allen, E. E., & Heckman, R.. (2010). Machine Learning and Rule-Based Automated Coding of Qualitative Data. In American Society for Information Science and Technology (ASIST) Annual Conference.

ml_nlp.pdf (249.71 KB)

ASIST poster 2p final.pdf (184.79 KB)

Saltz, J., Crowston, K., Heckman, R., & Hegde, Y.. (2020). MIDST: An enhanced development environment that improves the maintainability of a data science analysis. International Journal Of Information Systems And Project Management, 8(3). https://doi.org/10.12821/ijispm080301

R

Wei, K., Crowston, K., Eseryel, Y., & Heckman, R.. (2017). Roles and politeness behavior in community-based Free/Libre Open Source Software development. Information And Management, 54(5), 573-582. https://doi.org/10.1016/j.im.2016.11.006

Group_maintenance paper to share.pdf (462.28 KB)

S

Crowston, K., Annabi, H., & Heckman, R.. (2004). A structurational model of leadership in virtual distributed groups.

crowston_oasis_2004v3.pdf (3.17 MB)

Crowston, K., Heckman, R., Annabi, H., & Masango, C.. (2005). A structurational perspective on leadership in Free/Libre Open Source Software teams. In Proceedings of the 1st Conference on Open Source Systems (OSS).

crowston-final.pdf (293.24 KB)

Heckman, R., Crowston, K., & Misiolek, N.. (2007). A structurational perspective on leadership in virtual teams (K. Crowston & Seiber, S., Eds.). In Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization (pp. 151–168). https://doi.org/10.1007/978-0-387-73025-7_12

A Structurational Perspective On Leadership.pdf (327.01 KB)

U

Crowston, K., Allen, E. E., & Heckman, R.. (2012). Using natural language processing for qualitative data analysis. International Journal Of Social Research Methodology, 15(6). https://doi.org/10.1080/13645579.2011.625764

NLP_for_qualitative_analysis.pdf (315.93 KB)